By Gerardo Gomez,Rafael Sanchez
- Focuses at the end-user standpoint, with an in depth research of the most resources of provider functionality degradation and a entire description of cellular info services
- Includes a close presentation of primary key functionality signs (KPIs) that are re-defined to conform with every one specific network
- Provides provider functionality benchmarking for various applied sciences from actual networks
- Explores a brand new method of provider administration referred to as patron adventure administration, together with the explanations why it really is overcoming conventional provider administration and its effect on sales and purchaser satisfaction
- Illustrates all issues all through utilizing actual international examples gleaned from state-of-the-art research
This booklet attracts jointly findings from authoritative resources that may attract mobile community operators and proprietors. The theory-based, functional procedure should be of curiosity to postgraduate scholars and telecommunication and consulting businesses operating within the box of mobile technologies.
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